Client Satisfaction Results
We have used Ensors over a number of years for tax advice, Audit, payroll and other one off challenges we have faced as a company. They are a 'safe pair of hands' very professional and we would highly recommend them.
Sarah Baker - Tricon
As a firm we are continually striving to improve the service we offer to our clients and, to help us understand areas that we need to focus on, we conducted a client satisfaction survey in the summer of 2015.
We would like to thank all those who took part in the survey and, to demonstrate that we take your feedback seriously, we have summarised the results below together with a brief outline of actions we have taken as a result.
Overall we are extremely pleased with the results. They clearly demonstrate that we are upholding our Brand Values of providing:
- Technical expertise;
- Client partnership;
- Professional integrity; and
SUMMARY OF RESULTS
||said they are very satisfied or satisfied with our technical expertise
||said our services are always or most of the time delivered in an efficient and professional manner
||said our work is always or most of the time thorough and complete
||said we always or most of the time meet their deadlines
||said our staff are professional and helpful always or most of the time
||said we always or most of the time meet their needs